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Privacy Policy

Abraham AC Privacy Policy

At Abraham AC, we are deeply committed to earning and maintaining the trust and confidence of our customers. We prioritize your privacy and want you to be fully aware of our methods for collecting, using, safeguarding, and disclosing personal information. Rest assured, we adhere to the best practices in the industry and comply with relevant laws to protect your personal data.

Collection of Personal Information

In providing our top-notch AC and heating services, we may gather personal information such as your name, address, email address, phone number, and payment details. This information is obtained directly from you when you provide it, like when completing a form on our website or contacting us for services.

Use of Personal Information

Your personal information is used to respond to your inquiries, schedule services, process payments, and to update you on our services, special deals, and promotions. We focus on transparent and friendly communication to keep you well-informed.

Protection of Personal Information

We employ various security measures to ensure the safety of your personal information. This includes the use of secure servers and encryption technology. We are dedicated to providing quality service, which includes the secure handling of your data.

Disclosure of Personal Information

Your personal information is not sold, traded, or transferred to outside parties, except to trusted third parties who assist us in website operation, business activities, or service provision, under the condition of confidentiality.

Cookies

We use cookies on our website to enhance user experience and to collect data on website traffic and interactions. These cookies aid in improving our service by letting us understand which pages are valuable to you.

Your Consent

By utilizing our services, you agree to our privacy policy. You have the right to opt out of our marketing communications at any time, either directly or via the unsubscribe link in our emails.

Changes to Privacy Policy

We may update or modify our Privacy Policy as needed. Such changes will be announced on this page.

At Abraham AC, we are dedicated to fostering enduring relationships with our clients by delivering reliable and superior services. We are committed to transparency and trust in all our interactions. Your comfort, satisfaction, and privacy are paramount. For any inquiries regarding our privacy policy, please feel free to reach out to us.

Abraham AC Digital Privacy Policy

At Abraham AC, we take your digital privacy seriously, adhering to best practices and current laws in the ever-changing digital world to ensure your personal information is fully protected.

Collection of Personal Information

We collect specific personal information, like your name, address, email, and phone number, to provide exceptional AC and heating services. This information is collected when you voluntarily provide it to us, for instance, when filling out forms on our website or engaging with our services.

Use of Personal Information

We use your personal data to respond to queries, arrange service appointments, handle transactions, and keep you informed about our services and offers. Our communication is designed to be clear, informative, and professional.

Digital Policy Management

We implement strong digital policy management to protect your data from digital threats, including secure servers and encryption technology, ensuring the safety of your personal data.

Cookies and Web Analytics

Our website uses cookies and web analytics for a better user experience and to gather information about website traffic and interactions, helping us optimize our services.

Consent and Control

Your consent to our digital privacy policy is crucial. By using our services, you agree to these terms. You retain the right to opt out of our marketing communications through direct contact or by using unsubscribe links in our emails or texts.

Changes to Digital Privacy Policy

Our digital privacy policy may change to align with the dynamic digital environment. We will promptly post any updates on this page.

Your privacy is our priority. At Abraham AC, we focus on building lasting relationships with our customers by offering reliable, professional, and friendly services. For any questions about our digital privacy policy, please contact us.

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Whether you need help today or want to prevent tomorrow’s breakdowns, Abraham AC is ready to bring back your comfort. We’re ready. We’re local.

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SMS/Text Messaging

When you agree to receive text messages, we use your mobile number and the record of your consent to send the texts you agreed to: appointment, service and customer-care messages and, if you agreed to them, marketing messages from Abraham A/C & Heating, a d/b/a of Climate Control Services, Inc. Message frequency varies. Message and data rates may apply. Reply STOP at any time to stop all text messages from us, or HELP for help.

Text messaging originator opt-in data and consent will not be shared with or sold to any third parties for promotional or marketing purposes.

Advertising measurement

This website uses cookies and similar technology to understand which of our ads and pages lead people to contact us or book a service. For this, our site and our online scheduler may record the ad click codes and campaign tags from the link that brought you, and give your browser a random visitor ID that does not contain your name or contact details.

When you open our online scheduler from this website, the ad click identifiers from the ad that brought you are passed to our booking system for ad measurement, for every visitor.

We do not currently send your email address or phone number to advertising platforms. Our call-tracking provider, Nimbata, may receive the phone number you call from and the details you enter in our website forms when you submit them, to tell us which ad or page led to your call or request. We do not sell your personal information.

If your browser sends a Global Privacy Control or Do Not Track signal, our analytics and advertising scripts are turned off on this site. It does not yet turn off Nimbata call tracking, and our online scheduler does not yet read these signals. Linking your visits to one identity (the visitor ID) honors opt-out and browser privacy signals: the visitor ID is not passed to our booking system when you have opted out of advertising measurement on this site, when your browser sends a Global Privacy Control or Do Not Track signal, or when you have declined advertising cookies.

You can turn advertising measurement off for this website:

Advertising measurement is on for this browser.

When it is off, our analytics and advertising scripts and the visitor ID are turned off on this site, and your visitor ID is not passed to our booking system. If you arrived from an ad, the ad's click identifier is still passed to our booking system so we can count the visit as coming from that ad. It does not turn off Nimbata call tracking. Your choice is saved in a cookie on this site for up to 2 years and applies only to this browser; clearing your cookies resets it.

To have your bookings left out of advertising measurement, contact us using the details in this policy and we will mark your customer record so that none of your bookings are sent to advertising partners.